General Contracted Engagement of Services, Terms, Conditions, and Billing Agreement

Client Business Owner, _______________________________ , is Doing Business As (“dba”) _______________________________, which may be abbreviated as “__________,” possibly referred to in shorthand as _______________________________, and contractually considered and agreed to be represented in this agreement as “the engaging client party”, the “ Business”, the “Company”). This client’s current and primary website/platform is ______________________________. 

This engagement will be considered and referred to as a “Creative Partnership”. For the purposes of establishing the definition of our working relationship, the exchange of responsibilities and ongoing duties, the expectations of honorable performance and professional representation while completing work on behalf of, as an agent of, or may be perceived as working for or with the other creative project partner business. 

Active Clients will be assigned a Service Provider Client ID ("BAIEEX ). Please note that this ID is created for internal purposes only, and  “__________” represents the shorthand client reference identification used by the Service Provider to document work and service assignments completed on behalf of the client business. Abbreviations used throughout the Service Provider’s documentation of Client Business services being provided include the following: “dba” indicates “doing business as”; “__________” refers to “__________” as the Client Business Owner; “__________” refers to “__________” as the Client Business (“the Business”);  “B.A.” refers to “Briana Augustus”; is referred to as “the Service Provider”; “BADESIGN” refers to “Briana Augustus Design” as the Service Provider. Utilization of these abbreviations shall not relinquish responsibility from the fully named client, client business, or other entity engaged for contracted services. 

Any and all conflicts of interest or otherwise shall be duly and timely reported to the authorized signing parties in respect to relevant tasks and duties as agreed upon. Standard business protocols and practices of BRIANA AUGUSTUS DESIGN are pre-defined and solution-focused, with the objective of proactively addressing conflicts, preventing potential conflicts, effectively mitigating any harm, and appropriately resolving any conflicts in case and as they arise.

Business Service Provider: BRIANA AUGUSTUS dba BRIANA AUGUSTUS DESIGN (“B.A.”, “the Service Provider” “BADESIGN”)

Client Work Order will include a provided "Summary of Services" or "Original Work Order Service(s)" document. 

AVAILABLE BRIANA AUGUSTUS DESIGN CLIENT OFFERINGS INCLUDE:

  1. Digital Design & Multimedia Production Services

  2. Client Event Production & Operations Coordination

  3. Executive Support & Client Marketing Services

  4. Project Design Consultations with Optional Contracted Services

  5. Business Development & Administration Services

  6. Website Design Support Subscriptions 

  7. Want to Add a Work Order Request to an Existing Service Contract? Complete the Client Form by clicking here. Once your request is reviewed and accounted for, follow-up communication from the service provider will be sent to the client to verify and clarify needs.

Review the following Terms and Conditions regarding the details of this “CONTRACTED ENGAGEMENT OF DESIGN SERVICES, TERMS, CONDITIONS, AND CLIENT BILLING AGREEMENT”.

The billing rate details are outlined and available to view at any time by the involved parties by clicking here to jump to the “Client Billing Rate Negotiated”. For any questions or concerns, please provide immediate notice to [email protected] so that any necessary adjustments may be discussed and resolved in a timely manner and to the overall satisfaction of all parties engaged in this agreement and its terms. 

The referenced terms of engagement for services shall include (although not be limited exclusively to) all of the general remote digital services being provided by and documented by the contracted Service Provider [B.A.] on behalf of the [client] Business in exchange for the Business [__________] ownership’s delivery of monetary compensation to the Service Provider at the billing rate negotiated and agreed upon for the exchange of such services between the Business and the Service Provider. 

Client Billing Rate Negotiated: 💲Independently Contracted Part-Time/Full-Time/Project-Based Service Provider with an Hourly Billing Rate that will equal no less than $______ per hour. 

  • ♻️Any Applicable Billing Discount: _______________________

Your Service Provider (B.A.) will apply discounts (as indicated above) to the Standard Billing Rate to remain within the agreed upon budget as it correlates with the above-referenced “Client Billing Rate Negotiated”.

  • Standard Billing Rate: No less than $30.00 per hour for Site Design Development & Web Presence Optimization/Management Services.

  • Quoted Billing Rate: $________ to $________ per hour for the agreed upon services, terms, and conditions as they relate to services engaged on ____________ (i.e. General Website Design Development & Online Presence Optimization). 

  • 💲Negotiated Billing Rate: The Negotiated Billing Rate will equal an hourly rate of no less than the quoted hourly billing rate. 

Preliminary Terms of Engagement for Billable Client Services have been outlined as follows.

  • Agreed upon work shall be conducted by the Service Provider for the Client Business. 

  • The Service Provider’s Schedule for the completion of the work shall be on the basis of a PART-TIME, INDEPENDENT CONTRACTOR, with weekly hours not expected to exceed thirty (30) billable hours. Service provider availability shall be limited to no more than 6 hours per day to ensure compliance with part-time budgeting strategy and applicable terms or conditions as defined by and within the scope of the client business and the service provider indicated in this document When an excess of these hours are requested from the Service Provider, called upon by the Client, in the course of completing select client work/services - this shall be communicated between parties and verified prior to any hours above the standard being deemed billable to the client account. These measures shall ensure that budgeting needs are regularly and adequately accounted for on an ongoing basis.

  • Client business payment(s) will be issued directly to the service provider for the completed digital service work (i.e. General Site Design Development, Web Presence Optimization and Management Services). A $250.00 payment minimum is requested for every nine (9) hours of time devoted to servicing the needs of the client’s business; such time may include work completed in various forms including but not limited to business consulting, researching, digital marketing strategy, site design development, web presence optimization, and other general online resource management services completed by the Service Provider for the Client’s Business. For general reference, below, is an example fee schedule reflective of the agreed upon “Negotiated Billing Rate” (referenced above): 

A SAMPLE FEE SCHEDULE SUMMARY AS IT APPLIES TO THIS DOCUMENTATION.

  • $250.00 budget divided by a Sample Agreed Rate ($30/hour) equals 8.33 Hours (approximately 8 hours, 20 minutes) of General Website & Web Presence Optimization Services & Support delivered by the Service Provider (“B.A.”) on behalf of the Client Business (“__________”) and Business Owner (“__________”).

  • $500.00 budget divided by a Sample Rate ($30/hour) equals 16.67 Hours (approx. 16 hours, 40 minutes) of General Website & Web Presence Optimization Services & Support delivered by the Service Provider (“B.A.”) on behalf of the Client Business (“__________”) and Business Owner (“__________”).

  • $750.00 budget divided by the Negotiated Rate ($30/hour) equals 25 Hours (approx. 25 hours) of General Website & Web Presence Optimization Services & Support delivered by the Service Provider (“B.A.”) on behalf of the Client Business (“__________”) and Business Owner (“__________”).

Frequently Asked Questions (FAQs):

Q: How do I know I will get what I paid for?

A: "Failing to plan is planning to fail" was a phrase shared with me as I restructured my business for success, which I found myself doing 10 years after the original launch of BRIANA AUGUSTUS DESIGN. The Creative Leadership is committed to delivering service by designing the service around the needs of each client. This indeed requires a plan, which requires communication and collaboration. With this shared spirit, fully invested in developing a client's vision and realizing the potential through careful planning and strategic execution - the input molds the output of BRIANA AUGUSTUS DESIGN. Our creative business operates on producing all work by design. This business structure requires mindfulness of one's needs because those needs define the craft we create to contribute to your success.

Q: How do I keep up with service charges?

A: Easily Make a Bill Payment for Completed Services in $250.00 increments. This payment cycle structure allow for easy invoicing and facilitate regular client business and service provider reviews and accounting reconciliations of both completed and ongoing service needs.

Quickly Access, Review Payment Details, and Submit Payment via Paypal by clicking here or the following link: https://www.paypal.com/ncp/payment/NWABWKS9D4AAJ. 

  • Pay for Remote Work Completed via Paypal, Zelle, Venmo, CashApp, or a mailed check.

  • Pay for On-Site/On-Location Work Completed via physical check, cash, Paypal, Zelle, Venmo, or CashApp.

  • Payment Method: Online Payment Portal via Secure PayPal Bill Payment Page. 

Q: How do I find my Client Central documentation?

A. BADESIGN creates Client Central documentation links that are unique to each client, so the secured location is privately shared with you, primarily via an emailed file and/or link. 

Q: What is Client Central documentation and why do I need it?

A: Active Clients are granted ANYTIME ACCESS to multimedia products and resources created in the course of a contracted engagement of services. Unless otherwise informed, ANYTIME ACCESS includes Completed Client Assignments, Support Services Activity Log, and Ongoing Service Reconfigurations documentation.

  • Business Media Management Center: 

    • Relevant Business Data & Forms:

  • Key Contract Goal:

    • Priority #01:

    • Priority #02: 

  • Active Strategy Outline: 

    • Objective A:

    • Objective B:

    • Objective C:

  • Shared Client Work Activity Log: 

  • Market Research Sources & Findings:

  • Integrated Marketing Media Proposal: 

  • Recommended Outlets and Platforms:

    • NewOrleans.com Tourism Account Access provided to update profile details (New Orleans & Company Extranet). 

    • Yelp: 

    • LinkedIn:

    • Google Business Profile:

    • Google Maps Listing:

    • Bing Business:

    • Bing Maps:

    • Yellow Pages Listing:

    • Yahoo Business:

    • Facebook Business:

    • Instagram Business:

    • Pinterest Business:

    • X Business:

    • TikTok Business:

    • Twitch Business:

    • iTunes Brand:

    • Spotify Brand:

    • SoundCloud Brand:

    • Other:

Q: Where can I review my prior Web Services work completed and paid for?

A: If you would like to review PAST WORK ORDER details not detailed here, you may find your previous Client Service Account Details in your Client Central document. 

For Media Management: You may UPLOAD PHOTO/VIDEO MEDIA ANYTIME, including event photos, active event photos/videos, any owned stock images, or other relevant media collected. This will be centrally organized within your Client Central access location. Once uploaded and notified, BRIANA AUGUSTUS DESIGN will work to organize and incorporate the media into your desired web presence outlets and/or print media products.

Q: Where do I go for additional questions? 

A: Support for BRIANA AUGUSTUS DESIGN services is accessible in many forms for client and consumer convenience. Please immediately email any and all concerns, questions, or general inquiries to [email protected]. If you prefer, complete the online form at https://www.BrianaAugustusDesign.com/contact. Have A Question? Quickly Submit Client Service Inquiries or other non-urgent feedback by clicking here.

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